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Bay Area Chapter., San Mateo County Office

Human Services

Bay Area Chapter., San Mateo County Office

American Red Cross

Emergency relief for victims of disasters, services to military personnel, health and safety training for the public.


Assists in the community when a disaster (home or apartment fire, earthquake, public transportation accident, explosion, etc.) involves one or more families. Provides food, clothing, shelter and medical supplies to disaster victims as needed. Also offers ongoing disaster training classes and is involved in disaster planning and preparedness. Offers classes in safety and survival in an earthquake for the home and workplace. Provides disaster welfare inquiry service for large disasters. Provides services to military personnel and their families in the community and at military installations. Services include reporting and communications services due to family emergencies, counseling in personal and family problems, information and referral services and financial assistance for emergency needs. Can assist with International Tracing Services to locate close relatives separated by the Holocaust. Can reply to or send Red Cross messages to prisoners of war or other displaced persons when no other communication is possible. Counseling and information and referral services regarding international issues are also provided. The Language Bank is staffed by volunteers who provide translation for non-English speaking persons. Provides assistance to persons in need and professionals working with non-English speaking clients in both emergency and non-emergency situations. Phone for more information about the languages which can be interpreted or to volunteer interpreting knowledge. Nursing and Health services include training classes, information on AIDS, Emergency First Aid Stations, and information and referral for nurse assistant training and certification. Provides blood pressure screening on request. Safety services include classes for individuals and instructors in first aid, CPR (cardio-pulmonary resuscitation), and AED (automatic external defibrillator) training as well as demonstrations and exhibits, and video, DVD and other equipment rental. Training is available for the California Child Care, CPR, first aid and preventative health safety requirements. Coordinates water safety and lifesaving classes throughout the county. Offers swimming lesson information. Will provide emergency first-aid stations for special events such as walk-a-thons and cycle races on a cost-recovery basis. Youth Services include safety and disaster preparedness classes for public and private schools and other youth groups in the community. Offers leadership training for youth through the Youth Engaged in Service Team (YES) and the leadership development center. A Speakers' Bureau provides short talks and video or slides on Health and Safety, Disaster, International, Youth, Community Preparedness and other topics or services for community groups.


Public Transit:

SAMTRANS stops within 1 block, CALTRAIN and BART stations within 3 blocks.
1710 Trousdale Drive, Burlingame, CA 94010 37.5929726 -122.3852471 Human Services

Service Options

Languages Spoken:

  • Spanish
  • Tagalog

Accessibility Options:

  • Wheelchair



None for service. Fees for some classes. Cash, checks and credit cards accepted.


Disaster victims, military personnel and their families. General public, business, schools and industry for health and safety training, disaster preparedness, volunteer training


Age limits on some classes and programs

How to Apply:

Apply by phone or walk in. Health and safety and disaster class schedules mailed upon request.

Service Wait Estimate:

No wait.

Service Areas:

  • San Mateo County