Description:Investigates complaints against licensed or unlicensed contractors. Provides information regarding current license status of contractors and applications for contractor's license Persons who wish to file a consumer complaint against a licensed or unlicensed contractor for services performed (or not performed) should call the toll-free number to request a complaint form. Following a complaint against a licensed contractor, the board sends a letter to the contractor requesting his cooperation in settling the complaint. If the complaint is not resolved through mediation by a Consumer Service Representative, it is referred for investigation. A complaint against an unlicensed contractor is investigated to determine violations of the License Law for the purpose of taking administrative action (citation) or criminal action if warranted. The statute of limitation for administrative action against a contractor is four years after the act or omission. Due to a current backlog of complaints and personnel constraints, complaints are prioritized to determine the manner in which the complaint will be handled. Provides information regarding the current license status of contractors and applications for a contractors' license. Also provides informational pamphlets such as "What You Should Know Before You Hire A Contractor," "A Consumer Guide to Asbestos," and "Contracts and Small Claims Court.".
Public Transit:MUNI - K, 28 - 19th Avenue.
301 Junipero Serra Blvd., Room 206, San Francisco, CA 94127-2666 37.7304208 -122.47154 Government
- Disabled Parking
- Disabled Restroom
How to Apply:Walk in or apply by phone or mail.
Service Wait Estimate:Varies.
- Lake County
- Marin County
- San Francisco County
- San Mateo County
- Sonoma County