California State Department of Real Estate

Licenses real estate agents and brokers, issues permits for land subdivisions and regulates mortgage brokers in California.

Description:

Licenses real estate agents and brokers, issues permits for land subdivisions and regulates mortgage brokers in California. Staff will investigate complaints against licensees related to violations of the Business and Professions Code and the rules and regulations of the real estate commissioner. Also accepts questions about real estate fees, problems with advance fee rental agencies, and problems with subdivisions, condominiums and planned unit developments. Problems of defective workmanship are not under the jurisdiction of this department. Complaints in writing need not be directed to any specific person but must describe the problem and include the complete name and address of the person or business against whom the complaint is directed. The complaint should also include the name and address of any pertinent witness, as well as photocopies of related documents.

Location

Public Transit:

AC Transit stops within 1 block. BART stops within 2 blocks.

Service Options

Languages Spoken:

French
German
Hindi
Persian
Punjabi
Russian
Spanish

Accessibility Options:

Elevator
Wheelchair

Services

Fees:

None to file a complaint. Licensing fees charged to brokers and agents. Checks accepted.

Audience:

Consumers

Eligibility:

None

How to Apply:

Call for a complaint form or download a copy of the form from website.

Service Wait Estimate:

Usually no wait.

Service Areas:

Alameda County
Contra Costa County
Marin County
Mendocino County
San Francisco County
San Mateo County
Santa Clara County
Sonoma County