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Public Inquiry Unit
California State Office of the Attorney General
Description:
Accepts and responds to consumer complaints. The unit may also send a letter of inquiry to the business against which a complaint had been made in an attempt to help resolve the problem, or may provide a referral to another government agency or to a private attorney. The unit also assists law enforcement in the investigation and prosecution of consumer fraud. The unit provides specialized information and referrals about subjects such as government function and organization, the responsibilities and services of the Office of the Attorney General, other state agencies and current events issues. The unit also distributes the Attorney General's publications and registration materials. The Office of the Attorney General cannot provide legal research or legal advice, or represent private individuals. Persons seeking legal advice or representation should consult with a private attorney.Location
Public Transit:
Not necessary for service.Service Options
Languages Spoken:
- Spanish
Accessibility Options:
- TTY
Services
Fees:
None to public.Audience:
Residents of the State of CaliforniaEligibility:
NoneHow to Apply:
All complaints must be in writing.Service Wait Estimate:
3 weeks for written response. In case of emergency, contact local law enforcement agencies.Service Areas:
- Alameda County
- Contra Costa County
- Marin County
- San Francisco County
- San Mateo County
- Santa Clara County
- Statewide