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Deaf and Disabled Telecommunications Program (DDTP)

Government

Deaf and Disabled Telecommunications Program (DDTP)

California State Public Utilities Commission (CPUC)

Provides a statewide relay system between those who have and those who don't have TTY.

Description:

The Deaf and Disabled Telecommunications Program (DDTP) is a state program, established by the California Public Utilities Commission (CPUC), to provide deaf and disabled Californians with services and equipment that allow them to use the phone. California Relay Service (CRS) is a statewide relay system transmitting spoken and typed messages between those who have TTY and those who do not. CRS can be accessed on any phone by dialing 711. California Telephone Access Program (CTAP) distributes telecommunications equipment and services for individuals certified as having functional limitations of hearing, vision, mobility, speech and/or interpretation of information (described separately). A CTAP service center is located at 3075 Adeline Street, Suite 260, Berkeley.

Location

3075 Adeline Street, Suite 260, Berkeley, CA 94703 37.8524741 -122.2738958 Government

Service Options

Languages Spoken:

  • Cantonese
  • Mandarin
  • Spanish

Accessibility Options:

  • Wheelchair

Services

Fees:

None.

Audience:

People with disabilities (hard of hearing, deaf/deafened, speech, low vision/blind, mobility/manipulation or cognitive)

Eligibility:

California resident with disabilities (hard of hearing, deaf/deafened, speech, low vision/blind, mobility/manipulation or cognitive) living in a household with land-line telephone service

How to Apply:

Apply in person, via fax or mail with a completed application signed by a certified medical professional.

Service Wait Estimate:

No wait.

Service Areas:

  • Alameda County
  • California
  • Contra Costa County
  • Marin County
  • San Francisco County
  • San Mateo County
  • Santa Clara County