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Palo Alto Office

Human Services

Palo Alto Office

Family and Children Services

Offers counseling and support services to families and children, including specialized services for targeted populations.


Offers comprehensive, professional, and affordable counseling, education, and prevention services in San Mateo and Santa Clara counties. In addition to offices in Palo Alto and San Jose, the agency has dozens of community-based service locations through its collaborations with schools, childcare centers, government agencies, and other nonprofits. Programs and services include: Counseling Services: Individual and family counseling to assist with short- and long-term needs, including depression, stress, anxiety, grief, loss, relationships, parenting, and substance use. Psychiatric care and medication monitoring available for sliding scale (no insurance) clients. Services in Palo Alto and San Jose. Family Violence & Abuse Prevention: Positive Solutions Program provides group services, including Domestic Violence Offender Treatment (52 weeks), Child Abuse Treatment (52 weeks), Parenting Without Violence (16 weeks), and Anger Management/Conflict Accountability (16 weeks). Most groups meet in San Jose; some groups meet in Palo Alto. Call for current schedule. Substance Abuse Treatment (Santa Clara Co. only): Individual and group outpatient treatment for adults. Part of the Santa Clara County network of care. Groups meet in Palo Alto and San Jose Deaf & Hard-of-Hearing Program (Santa Clara Co. only): Specialized counseling and family support services for children and adults who are Deaf or Hard-of-Hearing (Deaf/HOH) and their families. Extensive assistance for families with a young child who is Deaf/HOH. LGBTQ Youth Space Program (Santa Clara Co. only): Specialized counseling, leadership development, support groups, and drop-in center services for youth and young adults who are lesbian, gay, bisexual, transgender, or questioning (LGBTQ). Independent Living Program (Santa Clara Co. only) {u2013} Intensive case management, life skills education, and support for youth and young adults who are transitioning out of the foster care system. Formerly known as Family Service Mid-Peninsula. Merged with Adult and Child Guidance Center.


Public Transit:

375 Cambridge Avenue, Palo Alto, CA 94306 37.4275061 -122.1451088 Human Services

Service Options

Languages Spoken:

  • American Sign Language
  • Spanish
  • Vietnamese

Accessibility Options:

  • Disabled Restroom
  • Wheelchair



For individual and family counseling, Healthy Kids, Medi-Cal, TriWest, and most private insurance accepted. Sliding fee scale; cash and credit cards accepted.


Children, teens, young adults and adults. Families coping with stress, trauma, violence or abuse. Youth emerging from the foster care system. Adults with drug or alcohol addiction. Children and adults who are Deaf or Hard-of-Hearing. Children, youth or adults with mental illness



How to Apply:

For appointment information call 650-326-6576 or 408-292-9353.

Service Wait Estimate:

Vary according to program.

Service Areas:

  • San Mateo County
  • Santa Clara County