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Consumer Hotline

Other

Consumer Hotline

KGO Newstalk Radio/ABC-7

Description:

Resolves complaints brought by consumers against commercial enterprises. The program also attempts to answer questions brought by consumers. All contact with the bureau is via telephone though it will not act upon a complaint until a consumer submits it in writing. Written complaints must be accompanied by supportive documentation such as copies of receipts, contracts, billings, cancelled checks, misleading advertising, statements, or endorsements. The bureau does not handle legal or medical problems or employer/employee disputes.

Location

Public Transit:

Not necessary for service.
900 Front Street, San Francisco, CA 94111 37.7997078 -122.4000665 Other

Services

Fees:

None.

Eligibility:

None

How to Apply:

Apply by phone, mail or email.

Service Areas:

  • Alameda County
  • Contra Costa County
  • Marin County
  • San Francisco County
  • San Mateo County
  • Sonoma County