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Ombudsman of San Mateo County

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Ombudsman of San Mateo County

Receives and resolves complaints made by or on behalf of long-term care facility residents.

Description:

Receives and resolves complaints made by or on behalf of long-term care facility residents. Staff visits facilities on an unannounced and regular basis.

Location

Public Transit:

Not necessary for service.
711 Nevada Street, Redwood City, CA 94061 37.4723635 -122.2389474 Other

Service Options

Languages Spoken:

  • Cantonese
  • French
  • German
  • Italian
  • Mandarin
  • Russian
  • Spanish
  • Tagalog

Accessibility Options:

  • Wheelchair

Services

Fees:

None. Donations encouraged for all services.

Audience:

Senior citizens residing in long-term care facilities and their families

Eligibility:

None

How to Apply:

Apply by phone. For residents, speak with the ombudsman assigned to your facility.

Service Wait Estimate:

No wait.

Service Areas:

  • San Mateo County