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Behavioral Health and Recovery Services., Office of Consumer and Family Affairs

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Behavioral Health and Recovery Services., Office of Consumer and Family Affairs

San Mateo County Health System

Protects the rights of persons who have received or are receiving mental health services.

Description:

Helps to resolve complaints or grievances. Advocates on behalf of consumers and family members seeking behavioral health services. Engages in program planning to ensure the system is aware of, and sensitive to, the needs of consumers and family members. Can help guide you through the Behavioral Health and Recovery System (BHRS). Find out how to get services and benefits for which you are eligible; obtain information about support and resources available to consumers/clients and family members, including wellness centers and peer run organizations; express and resolve any concerns or problems about your inidividual rights, including filing a grievance about the services you receive from a BHRS provider.

Location

Public Transit:

SAMTRANS stops within 1 block.
1950 Alameda de las Pulgas, San Mateo, CA 94403 37.5449282 -122.3222348 Other

Service Options

Languages Spoken:

  • Interpreter

Accessibility Options:

  • Disabled Parking
  • Disabled Restroom
  • Ramp
  • Wheelchair

Services

Fees:

None.

Audience:

Mentally disabled and recipients of Medi-Cal behavioral health services, and their families

Eligibility:

Current or past recipient of behavioral health services

How to Apply:

Call Office of Consumer and Family Services.

Service Wait Estimate:

Same or next working day.

Service Areas:

  • San Mateo County