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Emergency Medical Services


Emergency Medical Services

San Mateo County Health System

Administers the 911 emergency number and establishes policies and procedures for all emergency service providers in the county.


The three-digit number, 911, rings an emergency dispatcher for police, fire and ambulance services throughout the county. Callers will be requested to give an address and nearest cross street and call-back phone number. A brief description of the problem will be requested and first-aid instructions will be given if that is the nature of the problem. No coins are necessary to call this number from a pay phone. Call the business number to discuss any problems regarding any services of the Emergency Medical Services (EMS) office . Also monitors the care provided by private, non-emergency ambulance providers. May also provide speakers about Emergency Medical Services.


225 - 37th Avenue, San Mateo, CA 94403 37.5314294 -122.3006094 Government

Service Options

Languages Spoken:

  • Interpreter

Accessibility Options:

  • Disabled Parking
  • Disabled Restroom
  • Ramp
  • TTY
  • Wheelchair



Vary according to service as established by ambulance companies and the level of service requested. Cash, Medi-Cal, Medicare, military insurance and private insurance accepted.


Ill or injured persons needing emergency care and/or ambulance transportation



How to Apply:

Apply by phone.

Service Wait Estimate:

No wait.

Service Areas:

  • San Mateo County