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Department of Family and Children Services

Human Services

Department of Family and Children Services

Santa Clara County Social Services Agency

Provides temporary emergency care, foster care and adoption services and child abuse/neglect reporting and investigation.


Provides full range of child welfare services from investigation of child abuse and neglect reports (Emergency Response), to intervention services to keep families together (Family Maintenance), to reunify families following removal of children from unsafe homes (Family Reunification), to make permamnent arrangements, such as adoption and legal guardianship, for children who cannot reside with their families (Permanency Services). Both voluntary and juvenile court-ordered services are provided. Emergency Response Services Program is a 24-hour response system for children who are in danger of abuse, neglect or assault. Risk to children is assessed and short-term services provided as appropriate. The Children's Shelter provides temporary emergency residential care, custody, supervision and counseling for abused and neglected children until a decision regarding appropriate placement can be made. Admission must be authorized by the social worker for children who are alleged victims of abuse and neglect or children who are already dependents of the Juvenile Court. Foster Home Adoptions and Licensing Program provides services to license people who are interested in becoming foster parents or adopting a child. Services are also available to voluntarily relinquish children.


Public Transit:

VTA stops within 2 blocks. Light Rail stops within 2 blocks of Children's Shelter, Adoption and Licensing. Home visits made for Emergency Response.
373 West Julian Street, San Jose, CA 95110-2335 37.3384846 -121.8997222 Human Services

Service Options

Languages Spoken:

  • American Sign Language
  • Amharic
  • Arabic
  • Cambodian
  • Cantonese
  • Cebuano
  • Hebrew
  • Hindi
  • Japanese
  • Korean
  • Mandarin
  • Persian
  • Romanian
  • Russian
  • Samoan
  • Spanish
  • Tagalog
  • Vietnamese

Accessibility Options:

  • Wheelchair



Nominal fee for adoption home study. Cash accepted.


Children and youth, age 17 or under



How to Apply:

Walk in or apply by phone or mail.

Service Wait Estimate:

Usually no wait.

Service Areas:

  • Santa Clara County