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HELPLINK - 211 San Francisco

Human Services

HELPLINK - 211 San Francisco

United Way of the Bay Area

Comprehensive information and referral service.


Provides the 211 regional information and referral service to anyone needing information about nonprofit health and human services in Marin, Napa, San Francisco San Mateo, Santa Cruz and Solano counties. 211 is an easy to remember three digit telephone number that is free, confidential, multi-lingual and available 24 hours a day. Following an assessment, referrals are given and follow-up calls are made to determine if the problem was resolved. Information is available for a wide variety of issues including basic needs (clothing, food and shelter), childcare, disaster-related services, employment services, foster care, healthcare, legal assistance, mental health services, substance abuse and support groups. Along with other 211 providers in California, provides assessment and screening for CalFresh (formerly known as Food Stamps) as well as screening and technology-related referrals, in partnership with the California Emerging Technologies Fund (CETF). La Linea provides information and referral services to Spanish-speaking individuals. The Immigrant Assistance Line assists immigrants with basic immigration/naturalization questions and links them to direct service providers. Welcomes information requests from other agencies, doctors, schools, social workers and corporations. Periodically publishes publishes a variety of resource guides including "Help for Hard Times," a regional resource guide for people impacted by a lay-off or reduced income.


Public Transit:

MUNI - Market Street lines, 1 California, 14 Mission, 41 Union. BART - Embarcadero Station.
221 Main Street, Suite 300, San Francisco, CA 94105 37.7901873 -122.3926748 Human Services

Service Options

Languages Spoken:

  • Cantonese
  • Mandarin
  • Spanish

Accessibility Options:

  • Disabled Restroom
  • Elevator
  • Wheelchair






How to Apply:

Apply by phone, Web site, email or mail.

Service Wait Estimate:

No wait.

Service Areas:

  • Marin County
  • Napa County
  • San Francisco County
  • San Mateo County
  • Santa Cruz County
  • Solano County